Are you looking for a way to get more help? - Here is the way...


If you want to report an issue to get support from the DrawingPad support team, you can Contact Us. We will ensure that you receive a satisfactory response at the earliest.


You can reach us or raise a support request through the portal using + New Support Request.


While approaching us, please include and share the below info:

  • Nature of the issue - i.e. issue accessing a specific function or tool within the DrawingPad, etc.
  • The unexpected message or screenshot showing the error
  • Device type with the model (iPhone 12, iPad Pro 4the generation, etc.)
  • System (iOS) Version

Just in case the above is not helpful, we may need to request the recording of your screen demonstrating the issue behavior. Here is the guide from Apple to record your own screen.


Such details will assist with serving you better. Additionally, we assure and regard your privacy.